Was just about the ask for this as well. As soon as you try some fancy MDX or begin to scale data, you’re left with a timeout. Can’t be a BI tool without being able to handle lots of data. Really like this tool just need it to scale
nothing from eazyBI. I still run into this issue as we throw a lot of data into reports. Some reports I got around this but working with eazyBI support to add custom javascript to the settings so calculations are done at time of import
The timeout limit works as a safeguard to protect eazyBI from resourceful and never-ending requests caused by massive or poorly built reports and users who would wait and waste their time for a couple of minutes.
We suggest reviewing and optimizing the poorly built reports that time out.
Enable usage statistics to monitor report usage and which reports would require optimization: Usage statistics
Work on individual reports that fail to run and optimize them.
My colleague Daina has collected the main suggestions on what to look for and improve when reports are slow. Here is the training video and presentation Help, My Reports Are Too Slow.
We do not plan to increase the timeout parameter for Cloud. We are continuously working on the eazyBI app and Cloud infrastructure performance improvements instead to get better and higher quality results and a broader audience in the long run.