Is it possible to create a custom hierarchy for imported Insight objects?

Questions & Answers
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1

Hi there!

I am interested in creating a custom hierarchy for imported Insight objects in the similar way as is possible for Jira issues https://docs.eazybi.com/eazybijira/data-import/advanced-data-import-options/additional-issue-hierarchies

The Insight objects hierarchy should be based on the attributes of type “Object” a.k.a References.

Sample use case:
ITSM Insight object Scheme with several object types, such as Server, Application, Service, DB Scheme, DB, Service…
I would like to create few custom hierarchies such as “Server -> Application -> Service” OR “DB -> DB Scheme -> Application -> Service” and so on…

Is that possible? If yes, how?
Thanks

All the best,
Samuel

2

Currently, there is no option to define custom hierarchies in Insight. I added a community vote to the ticket. While we have some ideas for this, we do not have any clear plans on it yet.

Daina / support@eazybi.com

3

Hi!

At ESS we have the same problem. We have many different use cases. I think it would be aan enabler both for Insight and EazyBI to implement this.

BR
Martin Wennerholm a European Spallation Source ERIC

4

Thanks for the vote. We already started working on this. We will start with simpler solution by adding additional level by an attribute for any outbound object attribute dimension.

Daina / support@eazybi.com