I am interested in creating a custom hierarchy for imported Insight objects in the similar way as is possible for Jira issues https://docs.eazybi.com/eazybijira/data-import/advanced-data-import-options/additional-issue-hierarchies
The Insight objects hierarchy should be based on the attributes of type “Object” a.k.a References.
Sample use case:
ITSM Insight object Scheme with several object types, such as Server, Application, Service, DB Scheme, DB, Service…
I would like to create few custom hierarchies such as “Server -> Application -> Service” OR “DB -> DB Scheme -> Application -> Service” and so on…
Is that possible? If yes, how?
All the best,