Issue Rank (Measure) Clarification

Hi All,
I have been working to create a visualisation of projects in the order found within the “issue rank” measure. However it became apparent that this rank is not correct when compared to the board containing projects. This was made clear when using the project status to show that a pending project is about a Gate 3. So the question would be, how is the ranking established, and how can this be changed as it looked to be ordered in alphabetical rather then a numerical value of some kind.

Hi,

The Issue rank property in eazyBI is directly transferred from the Jira. The goal of ranking is to order issues in sprints. Please, check the description of how the issue ranking in Jira works: Ranking an issue | Jira Software Data Center and Server 8.21 | Atlassian Documentation

Kindly,
Janis