Issue showing Sprint as "None" in eazyBI, but Sprint is assigned in Jira

Questions & Answers
1

Hi there,

I’m creating a report in eazyBI to display hours logged per sprint, but I’m running into an issue where some issues are appearing with Sprint = “None”.

For one specific issue, when I check it directly in Jira, the Sprint field shows two values:

  • “None”
  • “Sprint 82” (which is the correct sprint)

However, in eazyBI, the issue only shows up under “None” and is not being associated with Sprint 82 in the report.

I have already reviewed the import options, refreshed the data source, and confirmed the issue’s history. Still, it shows up this way in the report.

Has anyone seen similar behavior or knows what might be causing this? Could it be related to how the Sprint is assigned or closed in Jira?

Any insights would be appreciated!

Thanks in advance!