Crosscheck: in the Rows I’ve also checked “Issues Created”
The total number of issues for the first group [less than 10 days] → 13 issues, across all categories 17 issues are returned
The total number for my cross-check value → 12 issues (expected)
==> Running a deep-dive learnt me that the 17 issues in the buckets also cover a set of issues with a different priority than the selected P2
Since the Issue created returns the expected value, I don’t see this as an import issue. Any clue what’s going wrong here.
Also, if you are looking for the number of days issues spent in a particular status, use the Transition Status dimension. Otherwise, in the current report configuration, the Status dimension in report columns limits the result from issues currently in the “Triage” status. Please see more details on issue change history measures and dimensions here - Import issue change history.
Many thanks for the clarification - I’ll look into the example and try to adopt for our need.
On the use of Transition status vs. status I’m aware of the impact. For this very specific use case I’m looking into it was our intention to consider ONLY the issues which are currently in status X (this report allows Leads and triage teams to have an immediate focus on the relevant issues.