We would love our customers to be able to filter and drill down into reports through the Jira Service Manage customer portal
We have shared dashboards with a number of our clients and this is something they have all asked for
Hi @rdersley
Thanks for posting this question! Indeed, currently there is no such option available due to security reasons, but we have a feature request opened and I have added your vote to it!
Best wishes,
Elita from support@eazybi.com