My help desk folks want a report showing average time to resolution by assignee…any idea the easiest way to get this ??
Hi @joey
You could try using the predefined measure “Average resolution days” with the “Assignee” dimension in your report.
https://docs.eazybi.com/eazybijira/data-import/jira-issues-import/jira-core-measures-and-dimensions#JiraCoremeasuresanddimensions-Calculatedmeasures
Martins / eazyBI support
