Linked Issues - Recursive

Hello,

I have the following structure of 3 levels:
Structure

All issues use the same custom link “Parent” (“belongs to Parent” / “is Parent for”).

My advanced settings:

[jira.customfield_task]
name = "Task"
outward_link = "belongs to Parent"
issue_type = "Task"
update_from_issue_key = "parent_issue_key"

[jira.customfield_bug]
name = "Bug"
outward_link = "belongs to Parent"
issue_type = "Bug"
update_from_issue_key = "customfield_task"

[[jira.issue_hierarchies]]
name = "Task"
all_member_name = "All Issues by tasks"
levels = [
  {name="Task",key_column="customfield_task",issue_type="Task"},
  {name="Bug",key_column="customfield_bug",issue_type="Bug"},
  {name="Parent",key_column="subtask_parent_key"},
  {name="Sub-task",key_column="subtask_key"}
]

As a result Bug 1 and 2 are displayed correctly as subordinates to Task 1, however Bug 3 is not displayed as a part of this hierarchy.

I have 2 problems:

  1. How to display Bug 3 as a subordinate to Bug 2
  2. How to summarise Story Points from subordinates to a parent

Thanks,
Paul

1 Like

Hi,

Unfortunately, this use case cannot currently be covered with the standard options of the issue hierarchy configuration in eazyBI. Having the same issue type at different levels is the limitation.

Kindly,
Janis, eazyBI support