Log rotation inter-process lock failed

Questions & Answers
1

hi there,

We’re seeing a lot of following errors in catalina.out (JIRA). we’re using JIRA DC v8.15.1 (with 2 cluster nodes) and eazyBi is on 6.3.0. has anyone encounter this error?

log rotation inter-process lock failed. /opt/atlassian/shared/log/eazybi-queues-node2.log -> /opt/atlassian/shared/log/eazybi-queues-node2.log.1: Device or resource busy
log writing failed. closed stream
log writing failed. closed stream
log writing failed. closed stream
log writing failed. closed stream

regards,
Henry

2

Hi Henry,

It seems that there is a problem with Jira shared home NFS share. Previously we had seen strange eazyBI behaviors and performance problems when there were problems with shared home locks.
To check whether there is a problem with the Jira shared home folder, please run the following commands from the one of Jira node console:

touch JIRA_SHARED_HOME/test_file
flock JIRA_SHARED_HOME/test_file -c 'sleep 1'

This will show if the flock command works as expected.
The execution should end after one second. If it stuck, then there is an issue with the shared home folder.

Best regards,