Missing Epic link as custom field from jira to eazyBI


As mentioned here, https://docs.eazybi.com/eazybijira/data-import/data-from-jira-and-apps/jira-software-custom-fields

There should have been Epic Link as custom field to import from Jira to eazyBI. But in my case, it’s missing. I tried adding manually in advanced settings but does not seem to fetch the epic link of the issues.

I would like to have hirerachy of Epic -> Issue -> SubTask. Currently i have Issues and SubTask.

Any help would be appreciated


The Agile fields are showing only if you select at least one Software project for import.

If you are importing a non-software project that uses Agile fields, you would like to select at least one project of a type Software to access these Agile custom fields.
If you do not want to see data of the project, you can use a JQL query in the import options to exclude this project data import. You will have the project in the project dimension, but no project data in the account.

Lauma / support@eazybi.com