Need help in creating a report on Time taken for tickets from To-Do state to Resolved state with intermediate steps involved (InProgress, Review, Ready for QA)
Let me know how to achieve the same
If you are using the eazyBI app for Jira Cloud, there is a new Issue cycles feature where you can group specific statuses to define your custom work cycles.
When your custom cycle is defined, you can use cycle Measures like Cycle days and Cycle workdays to see how much time has been spent on a ticket.
This feature will also be available in version 6.5 of the eazyBI app for Jira Server/DC, released in the coming months.
Until then, for a solution for Jira Server/DC, you can check out this report in our Demo account on how to introduce custom cycles in your reports - Average lead and cycle time - Issues - Jira Demo - eazyBI.
Best regards,
Nauris / eazyBI
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