Problem to import data of spent hours from jira to eazybi tool

Questions & Answers
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1

Hi guys, I faced a problem to import data of spent hours from jira to eazybi tool. In documentation said that if Tempo Timesheets is installed in jira, eazybi will detect it automatically and show add-on tab in import settings to set data. We use Tempo Timesheets is about 3 years in our jira, but eazybi not detect it.
Could you help us to solve this issue? Because using this tool without data of spent time on each task or activity is not interesting.

2

Hi Vladyslav,

By default Tempo Timesheets integration is available for eazyBI Jira app, not when importing Jira data in eazyBI Cloud. Nevertheless, Hours spent that Tempo synchronizes with Jira worklogs would be imported even if other Tempo data is not being imported.
To get full Tempo Timesheets integration options please consider using eazyBI app available in Atlassian Marketplace.

Kind regards,
Lauma / support@eazybi.com