Refresh the usage account for new timeframe


#1

I have updated the advanced settings for timeframe of calculating usage statistics from 3 months to 1 year. How do I get the internal usage account to refresh itself to the full year timeframe?


#2

Hi!

The usage statistics account would collect the usage data only from the moment you enable them (added the row in advanced settings). If you enabled it 3 months ago, only then the collecting of data was started. Therefore, you won’t be able to retrieve statistics for earlier periods (one-year period, in your case).

Ilze, support@eazybi.com