Source File Upload - Error While Import


In EasyBI reporting, while there is a import happens during regular import and adhoc import, the report often ends up with “error”, the error of the report would be below. Can you help us what is this error and how do we prevent it?

Sriram S

Hello @Sriram

Such a problem requires more details. Please get in touch with eazyBI support at and share the eazyBI log files Troubleshooting - eazyBI for Jira.

You can send them via the above email or upload them in our contact form eazyBI.

Thank you for the cooperation and sorry for the trouble!

Roberts //

Thanks Robert, have raised a support ticket with easybi along with the logs. cheers