Suddenly so many errors on every dashboards

Questions & Answers
1

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I had a week off and ive came back to this on every dashboard. Some of the errors are fixed by going into the formula and just clicking “Update”, but others it doesnt fix it.

For example this one isnt fixed by clicking update.

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Anyone know how I fix these and whats happened?

2

Ok might be related to Accounts where the data import has recently failed. The failure is that the user linked to the import “doesnt have browse user/groups permission”, but it does. So ive reinitialised the import. Accounts where the import was fine do not have errors.

3

Also missing data in drop downs such as “Request Type”, its just not showing anything there at all.

4

Hi @Terry86 ,

Thank you for reaching out to us with your request.

The problem is tied to the eazyBI incident that cascaded from Atlassian Forge app rate-limit issues on Jun 26, 2026. Please see more details about the incident on our status page - https://status.eazybi.com/incidents/chdzmhbksn67.

Unfortunately, the incident caused imports to fail. In some cases, some dimensions could not be imported, which caused the removal of their calculated members. Please restore these calculated members from the eazyBI audit log - https://docs.eazybi.com/eazybi/set-up-and-administer/audit-log.

I apologize for the trouble this is causing you.
Kind regards,

5

Hi @roberts.cacus, thanks for the info. Our instance was affected too; lots of calculated members were deleted and successfully restored. Good to know what the root cause was, and we have evidence that it was a one-off incident and not something caused by our recent changes.