I have only recently reset authorization on our source data however, I need to change the username again. As my organization has created a better solution.
However, since resetting the username to my own JIRA account, the option to reset authorization has now gone.
I still have all the admin rights to JIRA as I am the administrator. Others can also see the “Reset Authorization” option in the Source data Screen, who have the same level of permissions as I do.
Is there a known issue that once you are set as the user who performs the import the reset authorization option disappears?