Since this morning, all my eazyBI charts are displaying unexpected decimal values where I would expect whole numbers. I have not changed any report configuration or data source settings.
The measure I am using is:
Round([Measures].[Tempo hours] / 8, 1)
This is intended to convert hours into working days, and the expected output should be a rounded value with at most one decimal place (e.g., 1, 2.5, 3). Instead, all charts are now showing values like (none): 3.6000 (0.07%), with four decimal places and a percentage that makes no sense in this context.
This seems to affect all reports simultaneously, which suggests it may be related to a data import issue, a change in the underlying Jira data, or a formatting override somewhere.
Could anyone help me understand:
What might have triggered this across all charts at once?
Is the Round() function being ignored or overridden?
Is there a global number formatting setting that could have changed?
Thank you for raising the question about formatting for hours.
We rolled out an improvement today to increase the accuracy of logged time values. Unfortunately, an unexpected side effect appeared for the “Hours spent” measure, which now displays 4 decimal places. We’re actively working on a fix and will post an update here as soon as it’s resolved.
Your report uses a calculated measure based on another calculated measure, so I want to make sure I give you the right answer rather than guessing. Could you share the report definition so I can test it on my end? Feel free to paste it here or send it to eazyBI Support, mentioning this Community post as a reference.
It seems that the hidden measure “Tempo hours” used in your calculations was forgotten when we rolled out the improvement. It should be fixed by now in production. If you still see the wrong format, please run incremental import or wait for the next scheduled automatic import.
Thank you for the prompt and efficient support. I can confirm that everything is now working correctly on my end. This is exactly the kind of service a customer expects from a professional company like eazyBI. Keep up the excellent work.
