Thank you to everyone who joined our webinar on migrating eazyBI from Atlassian Data Center to Jira Cloud!
Whether you attended live or are catching up now, this post contains everything you need: the full recording, presentation slides, Q&A from the session, and a downloadable migration checklist.
Watch the Webinar Recording
In this session, Kārlis Visendorfs (DevOps Engineer at eazyBI) walks through the complete migration process — from preparation to post-migration verification.
Duration: ~45 minutes (including live Q&A)
What’s Covered
The webinar covers the four core stages of migrating eazyBI from Data Center to Jira Cloud:
1. Prerequisites — What needs to be in place before you start: updating eazyBI, completing your Jira migration, installing third-party apps, and verifying network access.
2. Preparation — Backing up your database, documenting custom field mappings, cleaning up unused content, and running a test migration.
3. Migration — Using the Database Migrator to transfer your accounts, reports, dashboards, and settings to Jira Cloud. The process typically takes seconds to minutes.
4. Post-Migration — Verifying settings transferred correctly, resetting authorization, importing data from Jira Cloud, updating custom field IDs, and re-adding dashboard gadgets.
The key thing to understand: eazyBI for Data Center and eazyBI for Jira Cloud are the same core application. This isn’t a rebuild — it’s a metadata transfer. Your report data is re-imported from Jira Cloud after migration.
Resources
2026_01_webinar_Slides.pdf (388.2 KB)
eazyBI-Cloud-Migration-Checklist.pdf (51.8 KB)
eazyBI Database Migration Documentation
How to Migrate eazyBI from Atlassian Data Center to Cloud
Until the End of Internet: Our Data Center Commitment
How eazyBI Handles Data Center to Cloud Migrations
How eazyBI Keeps Your Data Safe
Q&A from the Webinar
Here are answers to the most common questions from the live session.
Is there a list of IP addresses that need to be allowed for eazyBI migration?
Yes. Check the eazyBI REST API documentation for the list of IP addresses that eazybi.com uses. If your network restricts outbound connections, you’ll need to allow these IPs.
Does eazyBI store data on the Atlassian platform?
No. eazyBI stores data on eazybi.com, which runs on Google Cloud Platform — separate from Atlassian’s infrastructure. eazyBI is SOC 2 Type II certified. For security assessments, contact support@eazybi.com.
How are user permissions migrated?
Users are matched by email address. If the same email exists in Jira Cloud, permissions transfer automatically. If emails differ between Data Center and Cloud, you’ll need to reset authorization manually.
Are custom field IDs updated automatically?
The migrator identifies fields by name AND type. If both match, the ID updates automatically. If a field can’t be matched, you’ll need to update references manually in your advanced settings and calculated fields.
What about Confluence gadgets?
eazyBI gadgets in Confluence pages cannot be migrated automatically — this is an Atlassian platform limitation. You’ll need to recreate them manually after migration.
Are there differences for Zephyr in Jira Cloud?
The data structures are largely the same. The main difference is that incremental imports aren’t available in Jira Cloud due to REST API limitations. Each Zephyr import will be a full import, so expect longer import times.
What if I use SQL databases that aren’t publicly accessible?
Internal SQL databases won’t be accessible from eazyBI for Jira Cloud. You’ll need to either expose the database to the public network (with appropriate security) or migrate it to a cloud-accessible location like Azure SQL or AWS RDS.
Questions?
If you have follow-up questions about your migration, reach out to us at support@eazybi.com — we’re happy to help.
eazyBI Community Days 2026
Join us in person! eazyBI Community Days 2026 takes place May 27–28, 2026 in Riga, Latvia.
Two days of real-life use cases, best practices, and advanced reporting techniques with eazyBI users, partners, and the eazyBI team.
