What is the problem causing this, please? I don't have any attention anymore

KB This field originally had two types, insight and custom field, the first one imported was insight type, later, because of the choice to give up the insight type, to import the data of custom field type, after importing, select the KB of custom field type, prompted this error.
How should I handle it?

Hi @xiaofeng ,
Whenever changing advanced settings for custom fields or issue links, you should perform double data import to ensure the correct outcome of changes (https://docs.eazybi.com/eazybi/data-import/data-from-jira/jira-custom-fields/javascript-calculated-custom-fields#JavaScriptcalculatedcustomfields-Howtomakechangesinadvancedsettings).

You may do the following:

  1. In the import option, deselect the custom field from data import and import data. This action will clear the previous data and data structures.
  2. Wait for data import to complete.
  3. In the import option, select the custom field for data import and import data for the second time.

If that doesn’t help, please write directly to eazyBI support and include log files. (Troubleshooting).

You can send them via email or upload them in our contact form eazyBI.

Gerda // support@eazyBI.com

Thanks,I am trying to operationalize this issue.