I need help
Why eazyBI does not load worklogs of some people (their status in JIRA - inactive)?
I was not able to replicate the behavior you described. In eazyBI, the logged hours are accumulated under the measure “Hours spent”. Together with the _Logged by" dimension, “Hours spent” should display information for all users, including the inactive ones.
I would suggest you contact eazyBI support on firstname.lastname@example.org and share more details about the use case. For example, a screenshot of an issues worklog where the inactive user logged hours. And a second screenshot with a simple report from eazyBI with the Issue and Logged by dimensions in rows and the measure “Hours spent”, with the same issue visible.
Robert // eazyBI staff