Hi,
to get all issues having transitioned to “reopen” statuses, you may use “Transition” dimension together with a measure “Transitions to status issues count” (Measures > Default members > Distinct issues count).
In “Transition” dimension, create a calculated member, aggregating all transitions that clear issue resolution.
Then either select this “Transition” member in rows and the measure “Transitions to status issues count” in columns, or create a measure with a tuple (and add Time Default member there to look for transitions to reopened status regardless of selected Time):
([Transition].[All transitions to "reopen"],
[Measures].[Transitions to status issues count],
[Time].CurrentHierarchy.DefaultMember)
Ilze / support@eazyBI.com