I would like to create a new measurement of “% of Escalation”.
WE define “% of Escalation” as :
No. of tickets that were opened for Project A and were closed outside of Project B / No. of tickets that were opened on Project A
Is there a way to get info on issues that where moved outside the project?
Hello! This is a feature my team also would like to have. Are there any workarounds/alternative solutions? I see that someone suggested using a scripted custom field: Change in project. Has this worked for anyone? Thanks