SLA hours after breach

Hi Guys,

Could you help me please, how can I calculate the following SLA time value?

image

SLA goal - Actual

Thanks!
Robert

Hi @Robert

eazyBI is not a real-time analysis tool therefore, it won’t show the current SLA time value.

Martins / eazyBI support

Hi @martins.vanags,

alright, thanks for the answer!

Best,
Robert