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How can I calculate the contractual penalties for issues that are in SLA breached?
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11
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4256
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May 9, 2025
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Problem with counting total issues where all SLAs metrics met
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2
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32
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March 31, 2025
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Time calculation for dashboard
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1
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27
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March 24, 2025
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Hour interval for Time first response
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2
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99
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July 17, 2024
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TimetoSLA - Add completed and running cylce
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3
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99
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June 26, 2024
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Time domain appears to occasionally lose numerical SLA breach status
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4
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108
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May 14, 2024
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How to create a dashboard to show incidents about to miss SLA?
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2
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188
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February 29, 2024
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Resolved date based on the created date
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8
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2539
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December 6, 2023
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Eazybi with powerbox sla
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2
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831
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November 24, 2023
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SLA Report Configuration
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1
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241
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November 7, 2023
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Wrong Issue SLA Due Date
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1
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445
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April 21, 2023
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SLA count for tickets created in date range
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3
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1071
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November 16, 2022
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SLA hours after breach
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4
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1532
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August 15, 2022
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Are there predefined measured for SLA in Easy BI
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7
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464
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July 26, 2022
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New measure for SLA time to resolution breached but status still in progress
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1
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645
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March 25, 2022
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Measure SLA less than 0 in all SLA status
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6
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1308
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March 4, 2022
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Create a report about "Jira Service Management", can’t find SLA from Dimensions
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2
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963
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June 2, 2021
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SLA report breached not matching JQL querry
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3
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1914
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April 19, 2021
|
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% of issues first response met but on a timeline by hour
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5
|
1390
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March 26, 2021
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Help in writing a request for the report
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1
|
889
|
March 24, 2021
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Count of cases that will breach SLAs in less than 12 hours
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1
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1830
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November 25, 2020
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Application availability/outage time report
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3
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2197
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April 15, 2020
|
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SLA remaining interval
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3
|
1335
|
March 31, 2020
|
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Indicator SLA - major and blocking
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1
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1029
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March 10, 2020
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SLA breached in EazyBI vs. JSQL from Service Desk
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2
|
2453
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February 19, 2020
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