Wrong Issue SLA Due Date
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|
1
|
144
|
April 21, 2023
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SLA count for tickets created in date range
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|
3
|
736
|
November 16, 2022
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SLA hours after breach
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|
4
|
1205
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August 15, 2022
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Are there predefined measured for SLA in Easy BI
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|
7
|
290
|
July 26, 2022
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How can I calculate the contractual penalties for issues that are in SLA breached?
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|
10
|
3033
|
July 25, 2022
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New measure for SLA time to resolution breached but status still in progress
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|
1
|
456
|
March 25, 2022
|
Measure SLA less than 0 in all SLA status
|
|
6
|
994
|
March 4, 2022
|
Create a report about "Jira Service Management", can’t find SLA from Dimensions
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|
2
|
627
|
June 2, 2021
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SLA report breached not matching JQL querry
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|
3
|
1378
|
April 19, 2021
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% of issues first response met but on a timeline by hour
|
|
5
|
937
|
March 26, 2021
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Help in writing a request for the report
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|
1
|
667
|
March 24, 2021
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Resolved date based on the created date
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|
1
|
1697
|
January 8, 2021
|
Count of cases that will breach SLAs in less than 12 hours
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|
1
|
1401
|
November 25, 2020
|
Application availability/outage time report
|
|
3
|
1757
|
April 15, 2020
|
SLA remaining interval
|
|
3
|
1034
|
March 31, 2020
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Indicator SLA - major and blocking
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|
1
|
826
|
March 10, 2020
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SLA breached in EazyBI vs. JSQL from Service Desk
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|
2
|
2005
|
February 19, 2020
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