Hi @Staife
By default, information from comments is not imported into eazyBI.
However, you may want to create a JavaScript calculated custom field to retrieve and analyze comment information. Based on comments information (if there is a comment that meets your criteria), assign a value Yes or No in this custom field (e.g. name it “SOAR Automation finding”).
Then import this custom field as a dimension and use it in a report as any other dimension: select dimension “SOAR Automation finding” value “Yes” in the report together with measure “Issues resolved” to count resolved issues having the needed comment.
Advanced settings for the field:
#SOAR Automation comment analysis
[jira.customfield_automfind]
name = "SOAR Automation findings"
data_type = "string"
json_fields = ["comment"]
javascript_code = '''
---write your JavaScript code there---
'''
There are some examples of how to access comment information using JavaScript fields:
You may find related topics in the community page on how to retrieve comments information:
- Pull in all comments for an issue
- Calculating the number of comments - by specific USER - #2 by zane.baranovska
- Graph by comment count - #2 by martins.vanags
- Time to first response report without the standart SLA - #2 by roberts.cacus
- Exclude reporter on First comment date - #2 by daina.tupule
Best,
Ilze, support@eazybi.com