System Lead Time

Hi guys,

I’ve built easily a Customer Lead Time (From Idea to Done) using Resolution Intervals and Measures.Issue Resolved Dimensions but I can’t manage to build a System Lead Time (From To do to DONE).

Please, could you give some tips for building a System Lead Time report?
Basically, I can’t set a different initial status for characterizing a System from a Customer Lead Time.

Obs. Imagine my worflow like this: Ideia > Analyze > To Do > Dev > Test > Done.

Thanks in advance

Hi @paulo.kolbe ,
In our eazyBI demo report you can get some ideas for calculated measures (it contains different ways on how to create lead and cycle times): Average lead and cycle time - Issues - Jira Demo - eazyBI

See also some examples in other community answers:

Gerda //