Trend comparison for previous year - Current backlog average age

[zane.baranovska]

Hi Dave,

You should choose the measure “Average resolution days” to see the average resolution time for resolved issues in each period.

Then, add standard calculation to see the same measure value one year ago. Click on “Average resolution days” column header → Add calculated → Time ago → year ago.
More details in the documentation: Add standard calculations based on a selected measure.

Now yuo have two options.

1. Use conditional cell formatting to color rows based on both values. You might want to choose the option with the custom formula to compare column values. More details here: Conditional cell formatting

   The formatting rules might look like in the picture below.
   

   

   Here is the expression used for formatting:

   CASE 
     WHEN [Measures].[Average resolution days] > [Measures].[Average resolution days year ago]
     THEN "UP"
     WHEN [Measures].[Average resolution days] <= [Measures].[Average resolution days year ago]
     THEN "DOWN"
   END
   

2. An alternative solution is to create a new calculated measure that would compare data in both columns and show arrows up or down based on both values.

   CASE 
     WHEN [Measures].[Average resolution days] > [Measures].[Average resolution days year ago]
     THEN "<i class='fa-solid fa-arrow-up' style='color:green'></i>"
     WHEN [Measures].[Average resolution days] <= [Measures].[Average resolution days year ago]
     THEN "<i class='fa-solid fa-arrow-down' style='color:red'></i>"
   END
   

   Note that you can refer to font awesome icons to show them in the chart. Copy the reference for the icon to ensure you are using the valid/supported icon.
   More details on calcauted measures and logical expressions are here: Calculated measures.

Both solutions in the report might look like in the picture below.

See also the Community post on measure formatting and icon representation:

Measure formatting (markdown and custom)

In this article, I will show a few tips and tricks on how it is possible to format the measures. In eazyBI, there are two interesting ways on how to format measures to get a different appearance. First is our newest formatting option, Text->Markdown (available on Cloud and starting from the eazyBI version 6.1), and second is a Custom format with which you can change the formatting of the measure. [eazyBI_Markdown] Markdown You can use Markdown formatting to show a rich text (bold, italic) or…

Best,
Zane Support@eazyBI.com