Description in the JIRA Import

To avoid creating too many custom fields we use a table in the description field. We use lighthouse to parse it out into a property using the embeddedRegex. I want to do the same with easyBI but can’t figure out if the Description field is imported by default and if so what it is called.


By default Issue description field is not imported to eazyBI. It is possible to import it by using Jira Misc custom fields; see more details here

Let me know if you need any further assistance with this!

1 Like

Hi, I need to add the Description field on report and I have followed these guides but so far without success. Can anyone help me on this?

Hello Lauma. Is there some possibility to use custom Javascript code for the import in order to get the description? My customer doesn’t have JIRA Misc Custom fields.

Hi Ran,

Currently, for eazyBI for Jira Server, issue description field could be imported only if it is copied in some calculated custom field in Jira (e.g., Jira Misc field or Scriptrunner) and then imported as a custom field.

Importing the description field as an issue property would definitely be a helpful improvement. It is already added to our backlog for further considering (no ETA yet). I will keep you posted when anything new regarding this appears.

Lauma /

Hi @bborges,

I am sorry I missed your reply earlier! If you still experience any problems, please write which steps you have performed and where you seem to be stuck. You may contact us also on

Lauma /

Hi @lauma.cirule!
Anything new to this feature request? It would be really appreciated :slight_smile:

1 Like

@Johannes, unfortunately, no news for now. We will certainly post an update here when there is an option to import Description as property by default.

Lauma /

1 Like

We are using Jira cloud and the calculated custom field text is not available
Do you have any hints how to import description from Jira cloud ?


Hi @peter.reiser,
if you are using Jira Cloud, then you can check our documentation about the solution for Jira Cloud

Gerda //

Hi Lauma,

How can we import the Email From address(Non Agent/user/Customer) to eazybi?
As under Description, it is getting added as External Email: Created via email address,
How ca we capture that External Email Address in eazybi? Can you please help me.

Hi @subhalaxmi_basu,
Welcome to our community!
Please create a new topic for new questions so it is easier to follow up and give answers.

If you are on Server version, then you will need some scripted/calculated field app that could retrieve this information in Jira and then add this field to eazyBI (see some examples here -

On Cloud you can create JavaScript customfield in eazyBI advanced settings that would find email pattern using a regular expression from description field.

name = "Email"
dimension = true
javascript_code = '''
var text = issue.fields.description
if (text){
return issue.fields.customfield_email  =  text.match(/([a-zA-Z0-9._-]+@[a-zA-Z0-9._-]+\.[a-zA-Z0-9._-]+)/gi)

To use this solution, you also need to import Description field in eazyBI account, using this JavaScript customfield code:

name = "Description"
data_type = "text"
json_fields = ['description']
javascript_code = '''
if (issue.fields.description) {
  issue.fields.customfield_descr = issue.fields.description;

Gerda //

Hi @lauma.cirule ,
Any news on this feature request for Jira Server?
We are also very interested on this.


Thank you for the interest in this improvement! While there are no news, some of the recent ideas are moving in the direction of adding description import as the default option. I hope it will get to the development - we will update this community request when there are some news regarding this.

Lauma /


Nice support!!
Thanks for the reply, I wish it could be prioritized in the backlog :wink:
We will be looking forward to your good news.
Keep on making such a good product, we really like it!!

1 Like

Wow, that’s good news. Looking forward to it.

1 Like