“Only single value separate table dimensions are supported” - import error

Questions & Answers
1

Hello team

I tried to import the history for a multi-select custom field in eazyBI, but I received the error: “Only single value separate table dimensions are supported.”

[jira.customfield_22000]
data_type = “string”
dimension = true
multiple_values = (false / true)
split_by = “,”
changes = true

I already found a related workaround ticket, but unfortunately, it did not help in my case either.

Are there any new workarounds or solutions for this issue?

Thank you
Bektas

2

Hello @Bektas

Thanks for posting your question!

Can you clarify what is meant by this line?

multiple_values = (false / true)

Please note - importing issue history for multiple value selection fields is not supported at the moment (I have upvoted the feature request in our backlog on your behalf)

The only workaround is if your multi-select field, in fact, is used as a single select field. In that case you can force eazyBI to read this field as a single select field by adding line in your configuration like this

multiple_values = false

Hope this helps!

Best,

Elita from support@eazybi.com

3

Hi Elita,
Thank you for your quick reply.
I meant that I tested the multiple_values setting with both false and true values. Unfortunately, I received an error in both cases.

BR
Bektas

4

Hi @Bektas

Can you confirm if in Jira, you only select one value in this multi-select field?

Best,

Elita from support@eazybi.com

5

Hi @Elita.Kalane

Yes, same result with one value also.

BR
Bektas

6

Hi @Bektas

Thanks for the confirmation.

Please add another line with the below configuration and see if you can import the value changes.

separate_table = true

Here is also the documentation regarding the hisotry import for custom fields - Import issue change history

Best,

Elita from support@eazybi.com